Delete your Bliq account

How to delete it

• In the Bliq phone app: Settings → Account → Delete account.
• On the web: log in at app.bliq.in/account/delete from any browser. You do not need the app.
• We send an OTP to your mobile number to confirm it is you. A staff login confirms with its password.
• If you cannot log in, write to hello@bliq.in from your registered phone or email and we will do it for you.

What is removed straight away

• Your login, name, mobile number, email and password.
• The devices logged in to your account, and notifications to them.
• Your access to every shop on this account.

What stays, and for how long

Your shop’s bills and records (items, stock, purchases, payments, and the customers and suppliers on them) stay for as long as GST and tax law requires, and are then deleted. Nobody can open them from the deleted account. Security logs of account activity may also be kept for the same reason.

Copies in backups are removed as the backups roll over.

Before you delete

• Download your shop’s records from Settings → Data. You cannot get them from this account afterwards.
• An owner whose shop has staff must remove the staff first, so nobody is left in a shop that no one runs.
• Entries made offline must reach the server first, or they would be lost.
• This cannot be undone. If the same number logs in again later, it starts as a new account with no shops.